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Can you believe it’s almost October? I’m so happy that fall is settling in! Utah is absolutely gorgeous this time of year so I have to say it is my favorite. Today Is 1 of a 3 part series where I am discussing, Measuring An Organization’s Culture Effectiveness, in preparation for entering into Q4 and ultimately 2022. 

I’m here to champion the change in the traditional practice setting and give a real solution to the structural change that needs to happen. Only, structure changes alone do not deliver anticipated improvements. As a result, it’s imperative to also address an Organization’s Culture Effectiveness.

Organizational Culture is often the most difficult to address and therefore strengthen, which is why it’s the VERY first place we start at in The Providers DOO Certification Program.

Today, I’m discussing part 1 of the framework as well as addressing the quantitative measurements of an organization’s cultural...

So obviously I’m passionate about operations and keeping independent practices strong - but why am I honed on this specific key position for CEO Doctors? Well, because in short, the Director Of Operations is the other half to the CEO. They are professionals who handle the back end of the business so that you, as the practitioner, can continue to hold the vision and provide patient care.

Director Of Operations is not the same as an Office Manager or Practice Manager - yes those roles do participate in the back-office needs, but these roles are heavy in implementation pieces of the practice and don’t handle the entirety of the operations themselves.

 Let’s discuss what a Director Of Operations does because as you get more clarity on this key role, it’ll make it easier for you to know what exactly that means for you and your business growth.

1. They run the day-to-day operations of the practice.
2. They develop and refine the systems, processes, and...