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It's an honor to have Dr. Danielle Trego Finden on the show today. She has done so many incredible things and came highly recommended by many to have her speak and share her journey.  

Dr. Finden: Shortly after I graduated from chiropractic school, I found myself in an associate position right out of school, and I thought that was going to be a great stepping stone to someday owning my own practice. It turned out to be a much shorter path to owning my own practice than I thought it would be, and I wound up starting a practice just a couple of months after I took an associate position that wound up, just not being a good fit for all parties involved.

I started my own practice by sharing space with another chiropractor and I would do practice relief, which is sort of like being a substitute teacher. So whether they were going on vacation or they were going on maternity leave or what I was, that's what I thought that all of this practice relief would be for.

I...

Phase two is the Develop phase; This phase is the actionable steps in the turnaround process. Phase one gave us the ability to take immediate action steps but this phase is for the long-term effect of the complete turnaround.

We will begin with an assessment which can be broken into 3 key areas of focus: People, Operations/Procedures, and Finances. 

People: Some may find this odd, but I begin asking the practitioner about his practice. What is your purpose? What is your mission? Who do you serve? These questions not only matter in the big bigger of running a successful business, but they give a good indication just where the practitioner wants to be or if he/she are clueless. Next, is the team. Who are the key employees? Why? What is your business model? (Do the employees know it?)

Operations/Procedures: Some call this an operational audit- either way, it's looking at the way things get done in the business. Specifically, processes, customer...