Clear Leadership In Uncertain Times

Uncategorized Mar 20, 2020

2020 is not starting how we all expected. The current outbreak of coronavirus disease (COVID-19) is affecting how we work: from restrictions on business travel to the cancellation of conferences, everything is in a state of flux.

What matters in times like these? First, do your best to stay on top of how the virus is spreading in your community. Look to your CDC, state and local governments and public health officials for guidance. We all should do our part to keep our families, friends, and colleagues safe.

Clear Leadership in Uncertain Times

I'm talking about being a leader in uncertain times. The question is can anyone be a leader and with the right tools and mindset? Yes, I absolutely think that anybody can be a leader, but the success of the leaders is dependent upon more than gained.
skillsets; because success comes from a certain type of individual - Someone who operates in integrity and honesty and in responsibility.

There's a quote from Andy Grove that is one of my all-time favorites.

"It almost always doesn't matter what you know, it's how you execute"

Whenever we face the challenge of change or the challenge of uncertainty, it comes with facing our own self given restrictions or our comfort zone, if you will. How we respond and execute when we face challenging times is what determines the success of a leader.

So I've compiled key areas to evaluate and focus on because times like these tend to bring forward the needs of the business or the practice has always had but may have been forgotten or set aside.

1. Money and task relevance.

Consider you and your employees first. Is there enough emergency savings to lean out the staff or to shut down if needed if you do decide to stay open, but there are gaps in your schedule or excessive downtime what relevant tasks can be focused on.

The operations manual.
System and process evaluations.
OSHA compliance
AR
Inventory
Deep cleaning, or organization or working on touch-ups.
Creating goals, or as I use, OKRs to utilize as a roadmap.

2. Security and safety needs.

This podcast is for independent practice owners, so in light of that, I can't imagine that there is a need to discuss proper guidelines. However, patients, if you are still open, will feel less apprehensive if they are aware that the team is taking precautionary efforts without making them feel isolated,

3. Social needs.

When one's environment or condition is life-changing than we naturally tend to need to satisfy other needs. So, your team may naturally move to the need for security and safety- in which they may be seeking a road map or game plan for the security of their jobs, the plan for the practice, and what to do next.

The theory here parallels the development of tribal leadership in which the tribe looks to the leader for guidance. This inopportune time really is a time to address not only needs but to take progressive steps towards growth. Both for your practice and team. This is relevant for the need for preparation and having the practice set up for success. (Even for slow times)

Embrace this time and use it to set your practice up for success. Thank you for listening to another episode of the CEO. Dr. Podcast!

Looking for a new crew to share the journey with? Join our private FB group, The CEO Doctor Podcast Insiders.

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